Privacy Policy
Last updated: February 4, 2026
1. Introduction
Welcome to PromptEasy ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at prompteasy.in.
2. Information We Collect
2.1 Personal Information
When you create an account or use our services, we may collect:
- Name and email address
- Account credentials
- Payment information (processed securely through Razorpay)
- Profile information you choose to provide
2.2 Content You Create
We store content you create using our services, including:
- AI-generated characters and avatars
- Videos and images you create
- Scripts and text inputs
- Voice selections and preferences
2.3 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Device information
- Usage data and analytics
- Cookies and similar technologies
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. We use Supabase for database management and secure cloud storage for your generated content. While we implement safeguards to protect your information, no method of transmission over the Internet is 100% secure.
5. Third-Party Services
We use the following third-party services:
- Supabase: Authentication and database services
- Razorpay: Payment processing
- Google: OAuth authentication and AI services
- ElevenLabs: Voice synthesis services
- Vercel: Website hosting
Each third-party service has its own privacy policy governing the use of your information.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
8. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@prompteasy.in
Website: https://prompteasy.in